Become a Member
Subscribe
With your Subscription, You’ll become an active member of Unbroken Covenant’s vibrant, growing online community! As a member, you will gain access to four weekly (LVOD) Live Videos On Demand.
The future of learning starts here. Subscribe today to gain access to our courses, community forum, downloadable resources, and the support of a global faith community. Your journey with God deserves the very best, and we’re here to help you every step of the way.
Start your 14-day free trial now and take the next step in your spiritual journey with the Learning Solution—where learning is personal, powerful, and rooted in Christ.
Have Any Questions?
FAQ's
Our FAQ page is designed to provide quick and helpful answers to your most common questions about The Learning Solution. Whether you’re curious about course enrollment, access to premium materials, or how to get the most out of your learning experience, our FAQ page has you covered. It’s your go-to resource for navigating the platform, troubleshooting issues, and finding detailed information about our programs and services. If you can’t find what you’re looking for, our support team is always ready to assist!
Can I Give Other Than My Monthly Subscription
Yes, you can! Since we are a global family with a mission that resonates worldwide, your additional contributions make a significant impact.
Support Our Ministry Operations
Your donations help cover the operating costs of our ministry and support Pastor Tommy Pope Sr. in taking the life-changing message of the Gospel to people across the world. Together, we are reaching those in need with the hope and truth of God’s Word.Global Missions Initiative
Your generosity also supports our Global Missions efforts. Through these initiatives, we provide:- Educational resources for children worldwide.
- Food, clothing, and shelter to ensure children and families are safe.
- Support for the homeless through job workshops, mentorship, and counseling programs, helping adults regain stability and reintegrate into society.
Thank you for partnering with us to make a difference in lives around the world. Together, we are fulfilling the mission Pastor Tommy Pope Sr. has been called to and spreading God’s love in powerful and tangible ways.
Who Should Take an Online Course?
Our online courses are designed for anyone seeking to deepen their understanding of God’s Word and grow in faith. Whether you’re a new believer looking for foundational teachings or a seasoned Christian pursuing advanced biblical studies, these courses are tailored to meet your spiritual needs. Perfect for those with busy schedules, our flexible learning options allow you to study at your own pace, anytime and anywhere. If you’re ready to enrich your walk with Jesus and gain valuable insights from expert teachers, these courses are for you!
How Do I Access My Course?
Accessing your course is simple! Once you’ve registered, log in to your account on our website. Navigate to the “My Courses” section, where you’ll find all your enrolled courses. Click on the course you want to start, and you’ll gain access to lessons, materials, and any available resources. You can learn at your own pace and return to your course anytime from any device. Happy learning!
Are There Prerequisites or Language Requirements?
No prerequisites are needed to enroll in our courses—everyone is welcome, regardless of their level of biblical knowledge. Additionally, our courses are translated into over 100 languages, making them accessible to a global audience. Whether you’re a new believer or an experienced student of Scripture, you can learn and grow in a language that feels most comfortable to you.
Can I Take More than One Course at a Time?
Absolutely! You can enroll in as many courses as you like. Our flexible platform allows you to progress through each course at your own pace, making it easy to manage multiple courses simultaneously. Explore different topics and deepen your faith journey in the way that works best for you!
My Payment Did Not Go Through. What Do I Do?
If your payment didn’t go through, first check that your payment details are correct and that your card has sufficient funds. If the issue persists, try using a different payment method. Still having trouble? Contact our support team for assistance—we’re here to help resolve any payment issues quickly!
How Does Online Learning Solution Work?
Our online learning solution is designed to make your spiritual growth easy and accessible. Once you subscribe, you’ll gain access to a wide range of courses, live streams, and resources. Simply log in, explore the available content, and start learning at your own pace. Each course includes video lessons, study materials, and interactive features to enhance your experience. You can access everything 24/7 from any device, making it convenient to grow your faith anytime, anywhere!
How does the 14 day free work
Trial is available for new customers only. If you do not wish to continue you may cancel any time during the trial period and you will not be charged anything. If you do not cancel during the trial period, we will start charging your account.
What type of payment do you except
We accept PayPal, debit and credit card payments.
If You Need Support, We Are Here To Help
If you need support, we’re here to help! You can get assistance by contacting our support team through our Contact Us page, sending an email to support@unbrokencovenant.net, or using the live chat feature on our website. Our team is dedicated to providing prompt and helpful responses to ensure you have the best learning experience possible.
Terms and Services Agreement
Welcome to Unbroken Covenant Cathedral The Future of Learning! Operates our website, www.unbrokencovenant.net. We are committed to protecting your privacy and ensuring your experience with us is safe and secure.
Contact Information:
- Company/Organization Name: Unbroken Covenant Cathedral
- Address: 145 County Road 783. Centre Alabama 35960
- Email: info@unbrokencovenant.org
- Phone Number: 800-717-9569
What Personal Data We Collect and Why We Collect It
We collect personal data to provide and improve our services, ensure the functionality of our website, and communicate effectively with our users. Below is an overview of the types of data we collect and why we collect it:
- Personal Data Collected
- Contact Information:
Name, email address, phone number, and mailing address (e.g., via contact forms, account registration, or newsletter sign-ups).
Purpose: To respond to inquiries, manage user accounts, and send updates or promotional materials (with your consent). - Account Preferences:
Usernames, passwords, and other account-related preferences.
Purpose: To provide secure access to your account and personalize your experience. - Transactional Data:
Purchase details, payment information, and billing addresses.
Purpose: To process payments, fulfill orders, and maintain transaction records. - Technical Data:
IP addresses, browser type, operating system, and cookie data.
Purpose: To analyze website performance, enhance user experience, and ensure website security. - Comments and User-Generated Content:
Comments, reviews, or other content submitted by users.
Purpose: To display user interactions and improve community engagement.
- Sensitive Personal Data
We do not actively collect sensitive personal data, such as health information. However, if such data is voluntarily provided (e.g., through customer support inquiries), it will be handled with strict confidentiality and only to address your request.
- How Data is Collected
- Direct Interactions:
Data you provide through forms, account registration, or purchases. - Automated Technologies:
Data collected through cookies, analytics tools, and server logs. - Third-Party Integrations:
Data shared through embedded content (e.g., videos, social media widgets) or plugins.
- Legal Basis for Collection and Retention
We collect and process personal data based on:
- User Consent: When you provide explicit consent (e.g., subscribing to newsletters).
- Contractual Necessity: To fulfill orders or provide the services you request.
- Legitimate Interests: To improve our website, detect fraud, or ensure security.
- Legal Obligations: To comply with applicable laws and regulations.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This data helps us detect and reduce spam.
What Information is Collected?
- Comment Content:
The text of the comment submitted by the visitor.
Purpose: To display the comment publicly on the website. - Name and Email Address:
Provided by the user when submitting a comment.
Purpose: To attribute the comment to the user and facilitate communication if needed. - IP Address and Browser User Agent String:
Automatically collected by WordPress.
Purpose: To help detect spam and enhance website security. - Gravatar Service (if enabled):
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After your comment is approved, your profile picture, if linked to Gravatar, will be visible to the public alongside your comment.
How Long We Retain Comments
Comments and their metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments, eliminating the need to hold them in a moderation queue.
Here’s a draft for the “Media” subsection of your privacy policy:
Media
If you upload images or other media files to our website, you should avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from media files uploaded to the site.
What Information is Collected?
- Uploaded Media Files:
Any media files (e.g., images, videos, documents) you upload to the website.
Purpose: To display the media publicly as part of your content contributions (e.g., in posts, comments, or user profiles). - Metadata in Media Files:
Some media files may contain embedded metadata, such as geolocation data, device information, or timestamps.
Purpose: Metadata is not actively collected or used by us, but it may be accessible to the public if the file is shared on our website.
Public Accessibility
Uploaded files are typically publicly accessible unless otherwise specified. Be mindful of the personal information or sensitive data that may be included in the files you upload.
Recommendations for Users
- Remove any sensitive metadata from media files before uploading.
- Avoid uploading media that you do not want to be publicly visible.
Contact Forms
If you submit a contact form on our website, we will collect the information you provide to respond to your inquiry and provide support.
What Information is Collected?
- Personal Information:
- Name
- Email address
- Phone number (if applicable)
- Any other details you include in your message.
Purpose: To respond to your inquiries, provide customer service, and address your requests.
- Technical Information:
- IP address
- Browser user agent string
Purpose: To detect spam and ensure website security.
How Long Do We Keep Your Data
We retain contact form submissions for [insert retention period, e.g., “six months”] for customer service purposes. After this period, the data is securely deleted unless it is required for ongoing support or legal purposes.
Marketing Use
We do not use the information submitted through contact forms for marketing purposes unless you explicitly opt in to receive promotional materials.
Here’s a draft for the “Cookies” subsection of your privacy policy:
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and enable certain functionalities. Cookies are small text files stored on your device that help us recognize your preferences and improve our services. Below is a list of the cookies used on our website, including those set by WordPress, plugins, social media, and analytics tools.
Cookies Installed by Default (WordPress):
- Login Cookies:
- Purpose: To save your login information and screen display choices.
- Duration: Login cookies last for two days, and screen options cookies last for a year.
- Details: If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.
- Comment Cookies:
- Purpose: To remember your name, email address, and website when you leave a comment.
- Duration: One year.
Additional Cookies Used:
- Analytics Cookies (e.g., Google Analytics):
- Purpose: To track visitor behavior and gather site usage statistics.
- Duration: Varies, typically 30 days to 2 years.
- Opt-Out: You can manage or disable analytics cookies through your browser settings or by using the opt-out options provided by the analytics provider.
- Social Media Cookies:
- Purpose: To enable sharing of content on platforms like Facebook, Twitter, or Instagram.
- Duration: Varies by platform.
- Details: These cookies may collect data about your browsing behavior on our site and other websites.
- Third-Party Plugin Cookies:
- Purpose: To support functionality provided by plugins, such as contact forms, e-commerce, or embedded content.
- Duration: Varies by plugin.
- Details: Refer to the respective plugin provider’s privacy policy for more information.
Managing Cookies
You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
Analytics
We use analytics to understand how visitors interact with our website, improve user experience, and monitor site performance. Below, we outline the analytics services we use and provide instructions on how to manage your preferences.
Analytics Tools We Use:
- [Analytics Provider Name] (e.g., Google Analytics):
- Purpose: To collect data on user behavior, such as pages visited, time spent on the site, and referring websites.
- Data Collected:
- Anonymous identifiers, such as IP addresses (which may be anonymized).
- Browser and device information.
- Geographic location (general, not precise).
- Interaction data (e.g., clicks, scrolls).
- Provider’s Privacy Policy: Insert link, e.g., https://policies.google.com/privacy.
- [Hosting Provider Analytics] (if applicable):
- Purpose: To collect anonymous traffic and performance data.
- Data Collected: Aggregated statistics, such as visitor counts and page views.
- Provider’s Privacy Policy: [Insert link].
How to Opt Out of Analytics Tracking
- Browser Settings: You can disable analytics tracking by adjusting your browser settings to block cookies or set your browser to notify you when cookies are set.
- Opt-Out Plugins/Add-Ons: For Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
- Do Not Track (DNT): If your browser supports DNT and you have it enabled, we will honor this setting where applicable.
Retention of Analytics Data
Analytics data is retained for [insert retention period, e.g., “14 months”] to monitor trends and improve our services. After this period, the data is automatically deleted.
Who We Share Your Data With
We take your privacy seriously and only share your data with third-party providers as necessary to operate our website, deliver services, and comply with applicable laws and regulations. Below is a list of third-party providers with whom we share data, the type of data shared, and the purpose for which it is shared.
Third-Party Providers We Work With:
- Hosting Provider:
- Name: [Insert Hosting Provider Name]
- Data Shared: Server logs may include IP addresses, browser types, and access times.
- Purpose: To ensure website functionality, security, and performance.
- Privacy Policy: [Insert link].
- Payment Processors (if applicable):
- Name: [Insert Payment Processor Name, e.g., PayPal, Stripe].
- Data Shared: Name, email address, billing and shipping address, and payment details.
- Purpose: To process payments securely for products or services.
- Privacy Policy: [Insert link].
- Analytics Providers:
- Name: [Insert Analytics Provider Name, e.g., Google Analytics].
- Data Shared: Anonymous data, such as IP addresses, device information, and browsing activity.
- Purpose: To monitor website traffic and improve user experience.
- Privacy Policy: [Insert link].
- Email Marketing Services (if applicable):
- Name: [Insert Email Marketing Provider Name, e.g., Constance Contact].
- Data Shared: Name, email address, and subscription preferences.
- Purpose: To send newsletters, updates, and promotional materials (only with your consent).
- Privacy Policy: [Insert link].
- Cloud-Based Services (if applicable):
- Name: [Insert Cloud Service Provider Name, e.g., AWS, Google Cloud].
- Data Shared: Data stored on our website, including user-submitted information.
- Purpose: To provide secure data storage and backup services.
- Privacy Policy: [Insert link].
Why We Share Your Data
We only share your data with trusted third-party providers to:
- Deliver services and process transactions.
- Analyze and improve website performance.
- Comply with legal obligations or enforce our terms of service.
Your Data Security
We ensure that all third-party providers adhere to strict data protection standards and use your information solely for the purposes outlined above.
How Long We Retain Your Data
We retain personal data collected or processed by our website for varying periods, depending on the type of data and its purpose. Below is a summary of our data retention policy:
Retention Periods:
- Contact Form Submissions:
- Retention Period: 6 months.
- Purpose: To respond to inquiries and provide customer service.
- Analytics Data:
- Retention Period: 12 months.
- Purpose: To analyze website performance and improve user experience.
- Comments:
- Retention Period: Indefinitely.
- Purpose: To maintain a record of user interactions and preserve the website’s discussion history.
- Customer Purchase Records (if applicable):
- Retention Period: 10 years.
- Purpose: To comply with legal and tax obligations and provide customer support for past transactions.
- User Account Data (if applicable):
- Retention Period: As long as the account is active or until the user requests deletion.
- Purpose: To enable continued access to the account and related services.
Data Deletion Requests:
If you wish to have your personal data deleted before the end of its retention period, you may contact us at [insert contact information]. We will review and process your request in accordance with applicable laws.
What Rights You Have Over Your Data
As a user of our website, you have certain rights regarding your personal data. These rights include:
- Right to Access
You have the right to request a copy of the personal data we hold about you.
- Right to Rectification
You can request that we correct any inaccurate or incomplete information we have about you.
- Right to Erasure (Right to Be Forgotten)
You may request that we delete your personal data, subject to any legal or regulatory obligations that require us to retain it.
- Right to Restrict Processing
You can request that we limit the processing of your personal data in certain circumstances, such as when you contest its accuracy or object to its processing.
- Right to Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object
You can object to the processing of your personal data for specific purposes, such as direct marketing or profiling.
- Right to Withdraw Consent
If you have provided consent for the processing of your personal data, you can withdraw it at any time.
- Right to Lodge a Complaint
If you believe your rights have been violated, you have the right to file a complaint with the relevant data protection authority.
How to Exercise Your Rights
To exercise any of the rights listed above, please contact us at [insert contact email or form link]. We will respond to your request within [insert timeframe, e.g., 30 days], as required by applicable laws.
Please note that we may need to verify your identity before processing your request to ensure the security of your data.
Where Your Data Is Sent
We may transfer your data outside the European Union (EU) for the purposes of hosting, processing, and storing data. All such transfers are conducted in compliance with European data protection laws, ensuring that your data is safeguarded to the same standards as if it were processed within the EU.
Data Transfers Outside the EU
- Web Hosting and Cloud Storage
- Our website is hosted on servers located in [insert country or region].
- Cloud storage services we use may store data in [insert countries or regions].
- Third-Party Service Providers
- We use third-party providers for analytics, email communication, payment processing, and other services. These providers may process data in countries outside the EU.
Safeguards for Data Transfers
To ensure your data is protected to European standards, we implement the following safeguards:
- Standard Contractual Clauses (SCCs):
We use contracts containing Standard Contractual Clauses, approved by the European Commission, to ensure that appropriate data protection measures are in place. - Privacy Shield Framework (if applicable):
For transfers to the United States, we work with providers certified under the EU-U.S. Data Privacy Framework or similar agreements. - Binding Corporate Rules (BCRs):
Some of our providers operate under Binding Corporate Rules that meet EU data protection requirements. - Encryption and Security Measures:
All data transfers are encrypted and transmitted using secure protocols to prevent unauthorized access.
Your Rights Regarding Data Transfers
If you have concerns about how your data is transferred or would like to learn more about the safeguards in place, please contact us at [insert contact information].
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, please contact us using the details below:
Unbroken Covenant Cathedral
Website: www.unbrokencovenant.net
Email: support@unbrokencovenant.net
Phone: 800-717-9569
Mailing Address: P.O. Box 323, Cedartown, Ga 30125
If applicable:
Data Protection Officer (DPO):
Name: [Insert DPO name]
Email: [Insert DPO email address]
Phone: [Insert DPO phone number]
We are committed to addressing your privacy-related concerns promptly and effectively.
Additional Information
If our website is used for commercial purposes or involves complex data collection or processing, the following details apply:
How We Protect Your Data
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data Encryption: All data transmitted between your browser and our servers is encrypted using Secure Sockets Layer (SSL) or similar technology.
- Access Controls: Access to your data is restricted to authorized personnel only, based on the principle of least privilege.
- Regular Security Audits: We conduct regular reviews and updates of our security practices to ensure the integrity and confidentiality of your data.
Data Breach Procedures
In the event of a data breach, we will:
- Notify affected users within [insert timeframe, e.g., 72 hours] if their data is compromised.
- Report the breach to relevant regulatory authorities as required by law.
- Take immediate steps to contain and mitigate the breach, including identifying and addressing the root cause.
Third-Party Data Processing
We may engage third-party providers for specific services, such as payment processing, email marketing, or analytics. These providers are carefully vetted to ensure they comply with data protection laws and maintain appropriate safeguards for your data.
Automated Decision-Making and Profiling
If we use automated decision-making processes or profiling, we ensure that:
- Such processes are transparent, and their purpose is clearly explained to users.
- Users have the right to request human intervention or challenge decisions made through automated processes.
Industry-Specific Regulations
If applicable, we comply with industry-specific data protection regulations, such as:
- HIPAA: For handling health-related data.
- PCI-DSS: For processing payment card information.
Updates to This Policy
We reserve the right to update this privacy policy to reflect changes in our practices or any new legal requirements. Users will be notified of significant changes through email notifications, site banners, or other methods.
For further details, please contact us at [insert contact information].
How We Protect Your Data
We are committed to ensuring the security and confidentiality of your personal data. To protect your information, we have implemented the following measures:
Technical Measures
- Data Encryption: All data transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) or similar technology to prevent unauthorized interception.
- Firewalls: Our systems are protected by robust firewalls to block unauthorized access.
- Regular Updates: We routinely update our software and systems to address potential vulnerabilities and maintain the highest security standards.
Security Measures
- Two-Factor Authentication (2FA): Access to sensitive systems and data is secured using two-factor authentication where applicable.
- Access Controls: Only authorized personnel have access to personal data, and access is granted in accordance with the principle of least privilege.
- Monitoring: We actively monitor our systems for suspicious activity and unauthorized access attempts.
Organizational Measures
- Staff Training: All staff members are trained in data protection best practices and are required to adhere to strict confidentiality agreements.
- Privacy Impact Assessments (PIA): We conduct Privacy Impact Assessments when implementing new data processing practices to ensure compliance with data protection laws.
- Incident Response Plan: We have a detailed incident response plan in place to promptly and effectively address potential data breaches.
Third-Party Security
When engaging third-party service providers, we ensure they comply with stringent data protection standards. We only work with providers who implement adequate security measures to protect your data.
Ongoing Review
We regularly review and update our data protection practices to stay current with evolving security standards and emerging threats.
If you have any concerns about the security of your data, please contact us at [insert contact information].
What Data Breach Procedures We Have in Place
We take data breaches very seriously and have implemented robust procedures to address any potential or actual breaches promptly and effectively. These procedures include:
Internal Reporting and Monitoring
- Incident Detection: Our systems are continuously monitored for suspicious activities or potential breaches.
- Internal Reporting: All suspected data breaches are immediately reported to our designated Data Protection Officer (DPO) or security team.
- Incident Documentation: Each incident is thoroughly documented, including the nature of the breach, the affected data, and the steps taken to resolve the issue.
Response Mechanisms
- Containment: Upon identifying a breach, we take immediate steps to contain the incident and prevent further unauthorized access.
- Assessment: We assess the scope and impact of the breach, including identifying the type of data affected and the individuals or systems involved.
- Notification: If the breach poses a significant risk to the rights and freedoms of individuals, we will notify the affected users and, if required, the relevant data protection authorities within the legally mandated timeframe.
User Communication
- Transparency: Affected users will be informed of the breach, its potential impact, and the steps they can take to mitigate the risk.
- Support: We provide resources and assistance to help affected users mitigate any risks associated with the breach.
Prevention and Improvement
- Root Cause Analysis: We conduct a thorough investigation to determine the cause of the breach and implement measures to prevent similar incidents in the future.
- Staff Training: Our team receives regular training on data protection and breach prevention to maintain awareness and preparedness.
- Bug Bounty Program: We may work with ethical hackers or security researchers to identify vulnerabilities and improve our systems.
If you have any concerns about our data breach procedures or wish to report a potential security issue, please contact us at [insert contact information].
What Third Parties We Receive Data From
We may receive user data from third parties to enhance our services, ensure the accuracy of information, and provide a better user experience. These third parties include:
- Advertising Partners
- Purpose: We may collect data, including demographic information, preferences, and interests, to deliver targeted advertisements.
- Examples: Data provided by advertising networks or platforms, such as Google Ads or Facebook Ads.
- Privacy Policies: You can review the privacy policies of these platforms for more information on their data practices:
- Google Privacy Policy
- Meta (Facebook) Privacy Policy
- Analytics Providers
- Purpose: To understand user behavior, improve site performance, and enhance user experience.
- Examples: Data from analytics tools such as Google Analytics or other analytics plugins, including aggregated and anonymized data about site usage.
- Privacy Policies: Refer to the analytics providers’ privacy policies for details:
- Google Analytics Privacy Policy
- Social Media Platforms
- Purpose: If you interact with us through social media, we may receive your publicly shared profile information, such as name, email address, or other data you have authorized the platform to share.
- Examples: Data from platforms like Facebook, Instagram, Twitter, or LinkedIn.
- Privacy Policies: You can manage your data sharing preferences directly on these platforms.
- Payment Processors
- Purpose: To facilitate transactions and ensure accurate billing and payment processing.
- Examples: Data from third-party payment processors such as PayPal or Stripe.
- Privacy Policies: Review the privacy policies of these services for more details:
- PayPal Privacy Policy
- Stripe Privacy Policy
- Other Third-Party Services
- Purpose: Certain plugins or integrations used on our website may provide us with user data to support functionality or enhance user experience.
- Examples: Email marketing services, customer relationship management (CRM) tools, or third-party authentication services (e.g., logging in via Google or Facebook).
We only receive and use data from third parties in compliance with applicable laws and regulations. If you have any concerns about the data we receive from third parties, please contact us at [insert contact information].
What Automated Decision Making and/or Profiling We Do with User Data
We utilize automated processes and profiling to enhance our services, deliver personalized experiences, and support specific functionalities on our website. Below, we explain how these processes work, the decisions they influence, and your rights regarding these activities.
- Advertising and Marketing
- Purpose: We use automated profiling to deliver targeted advertisements based on user preferences, browsing behavior, and demographic information.
- How It Works: Data collected through cookies, analytics, and third-party advertising platforms is used to create user profiles. These profiles help us determine which advertisements or promotions are most relevant to you.
- Impact: Users may see tailored advertisements based on their interests and past interactions with our site or third-party services.
- Service Recommendations
- Purpose: To provide personalized content recommendations, such as suggested products, articles, or services.
- How It Works: Automated systems analyze user behavior, including browsing history and interactions on our site, to generate personalized suggestions.
- Impact: Users receive recommendations tailored to their preferences and usage patterns.
- Fraud Detection
- Purpose: To protect against fraudulent activity and ensure secure transactions.
- How It Works: Automated tools analyze transaction patterns and user behavior to identify potentially suspicious activities. Flagged transactions may be reviewed manually for further investigation.
- Impact: Legitimate users may experience delays if their activity is flagged for manual review.
- Credit or Eligibility Decisions (if applicable)
- Purpose: If our website offers credit or eligibility-based services, automated systems may assess applications based on user-provided data.
- How It Works: Algorithms evaluate factors such as credit history, income, and other relevant data to make approval decisions.
- Impact: Decisions are made without human intervention; users have the right to request a manual review.
User Rights Regarding Automated Decision Making and Profiling
- Transparency: You have the right to know how your data is being used in automated decision-making processes.
- Opt-Out: In some cases, you can opt out of profiling or automated decision-making. Contact us at [insert contact information] for assistance.
- Manual Review: If a decision significantly impacts you, you have the right to request a manual review of the decision.
- Corrections: You can request corrections to inaccurate data used in automated processes.
If you have any concerns or questions about our automated decision-making or profiling practices, please get in touch with us at info@unbrokencovenant.org.
Industry Regulatory Disclosure Requirements
We are committed to complying with all applicable laws and regulations related to data protection and privacy. Depending on the nature of our services and the jurisdictions in which we operate, we may be subject to specific industry regulations and privacy laws. Below are some of the regulatory frameworks that govern our data processing activities:
- General Data Protection Regulation (GDPR)
- Applicability: If you are a resident of the European Union (EU) or European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This regulation provides specific rights to individuals regarding the collection, processing, and storage of their personal data.
- Rights: Under GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data. You can also object to processing and request data portability.
- California Consumer Privacy Act (CCPA)
- Applicability: If you are a resident of California, USA, we comply with the California Consumer Privacy Act (CCPA). This law provides California residents with rights regarding the collection and sale of their personal data.
- Rights: Under CCPA, you have the right to request information about the personal data we collect, request deletion of your personal data, and opt out of the sale of your personal data.
- Health Insurance Portability and Accountability Act (HIPAA) (if applicable)
- Applicability: If our website provides services related to healthcare or health information, we comply with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA regulates the privacy and security of health information.
- Rights: Individuals have the right to access their health information, request corrections, and ensure the security of their personal health data.
- Payment Card Industry Data Security Standard (PCI DSS)
- Applicability: If we process payment card information, we comply with the Payment Card Industry Data Security Standard (PCI DSS), which sets requirements for safeguarding payment card data.
- Rights: PCI DSS ensures that payment information is securely processed and stored, and it provides guidelines for reporting any data breaches involving payment information.
- Other Applicable Regulations
- Local Laws: Depending on your location and the services we provide, we may be subject to additional privacy laws or industry-specific regulations. These could include financial, educational, or telecommunications regulations.
- Compliance: We take all necessary steps to ensure compliance with relevant laws and regulations applicable to our services.
If you have any questions regarding the regulatory requirements we adhere to or if you believe we are subject to a specific law that should be disclosed, please don’t hesitate to contact us at info@unbrokencovenant.org.
Have Any Questions?
FAQ's
Our FAQ page is designed to provide quick and helpful answers to your most common questions about The Learning Solution. Whether you’re curious about course enrollment, access to premium materials, or how to get the most out of your learning experience, our FAQ page has you covered. It’s your go-to resource for navigating the platform, troubleshooting issues, and finding detailed information about our programs and services. If you can’t find what you’re looking for, our support team is always ready to assist!
Can I Give Other Than My Monthly Subscription
Yes, you can! Since we are a global family with a mission that resonates worldwide, your additional contributions make a significant impact.
Support Our Ministry Operations
Your donations help cover the operating costs of our ministry and support Pastor Tommy Pope Sr. in taking the life-changing message of the Gospel to people across the world. Together, we are reaching those in need with the hope and truth of God’s Word.Global Missions Initiative
Your generosity also supports our Global Missions efforts. Through these initiatives, we provide:- Educational resources for children worldwide.
- Food, clothing, and shelter to ensure children and families are safe.
- Support for the homeless through job workshops, mentorship, and counseling programs, helping adults regain stability and reintegrate into society.
Thank you for partnering with us to make a difference in lives around the world. Together, we are fulfilling the mission Pastor Tommy Pope Sr. has been called to and spreading God’s love in powerful and tangible ways.
Who Should Take an Online Course?
Our online courses are designed for anyone seeking to deepen their understanding of God’s Word and grow in faith. Whether you’re a new believer looking for foundational teachings or a seasoned Christian pursuing advanced biblical studies, these courses are tailored to meet your spiritual needs. Perfect for those with busy schedules, our flexible learning options allow you to study at your own pace, anytime and anywhere. If you’re ready to enrich your walk with Jesus and gain valuable insights from expert teachers, these courses are for you!
How Do I Access My Course?
Accessing your course is simple! Once you’ve registered, log in to your account on our website. Navigate to the “My Courses” section, where you’ll find all your enrolled courses. Click on the course you want to start, and you’ll gain access to lessons, materials, and any available resources. You can learn at your own pace and return to your course anytime from any device. Happy learning!
Are There Prerequisites or Language Requirements?
No prerequisites are needed to enroll in our courses—everyone is welcome, regardless of their level of biblical knowledge. Additionally, our courses are translated into over 100 languages, making them accessible to a global audience. Whether you’re a new believer or an experienced student of Scripture, you can learn and grow in a language that feels most comfortable to you.
Can I Take More than One Course at a Time?
Absolutely! You can enroll in as many courses as you like. Our flexible platform allows you to progress through each course at your own pace, making it easy to manage multiple courses simultaneously. Explore different topics and deepen your faith journey in the way that works best for you!
My Payment Did Not Go Through. What Do I Do?
If your payment didn’t go through, first check that your payment details are correct and that your card has sufficient funds. If the issue persists, try using a different payment method. Still having trouble? Contact our support team for assistance—we’re here to help resolve any payment issues quickly!
How Does Online Learning Solution Work?
Our online learning solution is designed to make your spiritual growth easy and accessible. Once you subscribe, you’ll gain access to a wide range of courses, live streams, and resources. Simply log in, explore the available content, and start learning at your own pace. Each course includes video lessons, study materials, and interactive features to enhance your experience. You can access everything 24/7 from any device, making it convenient to grow your faith anytime, anywhere!
How does the 14 day free work
Trial is available for new customers only. If you do not wish to continue you may cancel any time during the trial period and you will not be charged anything. If you do not cancel during the trial period, we will start charging your account.
What type of payment do you except
We accept PayPal, debit and credit card payments.
If You Need Support, We Are Here To Help
If you need support, we’re here to help! You can get assistance by contacting our support team through our Contact Us page, sending an email to support@unbrokencovenant.net, or using the live chat feature on our website. Our team is dedicated to providing prompt and helpful responses to ensure you have the best learning experience possible.
Terms and Services Agreement
Welcome to Unbroken Covenant Cathedral The Future of Learning! Operates our website, www.unbrokencovenant.net. We are committed to protecting your privacy and ensuring your experience with us is safe and secure.
Contact Information:
- Company/Organization Name: Unbroken Covenant Cathedral
- Address: 145 County Road 783. Centre Alabama 35960
- Email: info@unbrokencovenant.org
- Phone Number: 800-717-9569
What Personal Data We Collect and Why We Collect It
We collect personal data to provide and improve our services, ensure the functionality of our website, and communicate effectively with our users. Below is an overview of the types of data we collect and why we collect it:
- Personal Data Collected
- Contact Information:
Name, email address, phone number, and mailing address (e.g., via contact forms, account registration, or newsletter sign-ups).
Purpose: To respond to inquiries, manage user accounts, and send updates or promotional materials (with your consent). - Account Preferences:
Usernames, passwords, and other account-related preferences.
Purpose: To provide secure access to your account and personalize your experience. - Transactional Data:
Purchase details, payment information, and billing addresses.
Purpose: To process payments, fulfill orders, and maintain transaction records. - Technical Data:
IP addresses, browser type, operating system, and cookie data.
Purpose: To analyze website performance, enhance user experience, and ensure website security. - Comments and User-Generated Content:
Comments, reviews, or other content submitted by users.
Purpose: To display user interactions and improve community engagement.
- Sensitive Personal Data
We do not actively collect sensitive personal data, such as health information. However, if such data is voluntarily provided (e.g., through customer support inquiries), it will be handled with strict confidentiality and only to address your request.
- How Data is Collected
- Direct Interactions:
Data you provide through forms, account registration, or purchases. - Automated Technologies:
Data collected through cookies, analytics tools, and server logs. - Third-Party Integrations:
Data shared through embedded content (e.g., videos, social media widgets) or plugins.
- Legal Basis for Collection and Retention
We collect and process personal data based on:
- User Consent: When you provide explicit consent (e.g., subscribing to newsletters).
- Contractual Necessity: To fulfill orders or provide the services you request.
- Legitimate Interests: To improve our website, detect fraud, or ensure security.
- Legal Obligations: To comply with applicable laws and regulations.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This data helps us detect and reduce spam.
What Information is Collected?
- Comment Content:
The text of the comment submitted by the visitor.
Purpose: To display the comment publicly on the website. - Name and Email Address:
Provided by the user when submitting a comment.
Purpose: To attribute the comment to the user and facilitate communication if needed. - IP Address and Browser User Agent String:
Automatically collected by WordPress.
Purpose: To help detect spam and enhance website security. - Gravatar Service (if enabled):
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After your comment is approved, your profile picture, if linked to Gravatar, will be visible to the public alongside your comment.
How Long We Retain Comments
Comments and their metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments, eliminating the need to hold them in a moderation queue.
Here’s a draft for the “Media” subsection of your privacy policy:
Media
If you upload images or other media files to our website, you should avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from media files uploaded to the site.
What Information is Collected?
- Uploaded Media Files:
Any media files (e.g., images, videos, documents) you upload to the website.
Purpose: To display the media publicly as part of your content contributions (e.g., in posts, comments, or user profiles). - Metadata in Media Files:
Some media files may contain embedded metadata, such as geolocation data, device information, or timestamps.
Purpose: Metadata is not actively collected or used by us, but it may be accessible to the public if the file is shared on our website.
Public Accessibility
Uploaded files are typically publicly accessible unless otherwise specified. Be mindful of the personal information or sensitive data that may be included in the files you upload.
Recommendations for Users
- Remove any sensitive metadata from media files before uploading.
- Avoid uploading media that you do not want to be publicly visible.
Contact Forms
If you submit a contact form on our website, we will collect the information you provide to respond to your inquiry and provide support.
What Information is Collected?
- Personal Information:
- Name
- Email address
- Phone number (if applicable)
- Any other details you include in your message.
Purpose: To respond to your inquiries, provide customer service, and address your requests.
- Technical Information:
- IP address
- Browser user agent string
Purpose: To detect spam and ensure website security.
How Long Do We Keep Your Data
We retain contact form submissions for [insert retention period, e.g., “six months”] for customer service purposes. After this period, the data is securely deleted unless it is required for ongoing support or legal purposes.
Marketing Use
We do not use the information submitted through contact forms for marketing purposes unless you explicitly opt in to receive promotional materials.
Here’s a draft for the “Cookies” subsection of your privacy policy:
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and enable certain functionalities. Cookies are small text files stored on your device that help us recognize your preferences and improve our services. Below is a list of the cookies used on our website, including those set by WordPress, plugins, social media, and analytics tools.
Cookies Installed by Default (WordPress):
- Login Cookies:
- Purpose: To save your login information and screen display choices.
- Duration: Login cookies last for two days, and screen options cookies last for a year.
- Details: If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.
- Comment Cookies:
- Purpose: To remember your name, email address, and website when you leave a comment.
- Duration: One year.
Additional Cookies Used:
- Analytics Cookies (e.g., Google Analytics):
- Purpose: To track visitor behavior and gather site usage statistics.
- Duration: Varies, typically 30 days to 2 years.
- Opt-Out: You can manage or disable analytics cookies through your browser settings or by using the opt-out options provided by the analytics provider.
- Social Media Cookies:
- Purpose: To enable sharing of content on platforms like Facebook, Twitter, or Instagram.
- Duration: Varies by platform.
- Details: These cookies may collect data about your browsing behavior on our site and other websites.
- Third-Party Plugin Cookies:
- Purpose: To support functionality provided by plugins, such as contact forms, e-commerce, or embedded content.
- Duration: Varies by plugin.
- Details: Refer to the respective plugin provider’s privacy policy for more information.
Managing Cookies
You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
Analytics
We use analytics to understand how visitors interact with our website, improve user experience, and monitor site performance. Below, we outline the analytics services we use and provide instructions on how to manage your preferences.
Analytics Tools We Use:
- [Analytics Provider Name] (e.g., Google Analytics):
- Purpose: To collect data on user behavior, such as pages visited, time spent on the site, and referring websites.
- Data Collected:
- Anonymous identifiers, such as IP addresses (which may be anonymized).
- Browser and device information.
- Geographic location (general, not precise).
- Interaction data (e.g., clicks, scrolls).
- Provider’s Privacy Policy: Insert link, e.g., https://policies.google.com/privacy.
- [Hosting Provider Analytics] (if applicable):
- Purpose: To collect anonymous traffic and performance data.
- Data Collected: Aggregated statistics, such as visitor counts and page views.
- Provider’s Privacy Policy: [Insert link].
How to Opt Out of Analytics Tracking
- Browser Settings: You can disable analytics tracking by adjusting your browser settings to block cookies or set your browser to notify you when cookies are set.
- Opt-Out Plugins/Add-Ons: For Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
- Do Not Track (DNT): If your browser supports DNT and you have it enabled, we will honor this setting where applicable.
Retention of Analytics Data
Analytics data is retained for [insert retention period, e.g., “14 months”] to monitor trends and improve our services. After this period, the data is automatically deleted.
Who We Share Your Data With
We take your privacy seriously and only share your data with third-party providers as necessary to operate our website, deliver services, and comply with applicable laws and regulations. Below is a list of third-party providers with whom we share data, the type of data shared, and the purpose for which it is shared.
Third-Party Providers We Work With:
- Hosting Provider:
- Name: [Insert Hosting Provider Name]
- Data Shared: Server logs may include IP addresses, browser types, and access times.
- Purpose: To ensure website functionality, security, and performance.
- Privacy Policy: [Insert link].
- Payment Processors (if applicable):
- Name: [Insert Payment Processor Name, e.g., PayPal, Stripe].
- Data Shared: Name, email address, billing and shipping address, and payment details.
- Purpose: To process payments securely for products or services.
- Privacy Policy: [Insert link].
- Analytics Providers:
- Name: [Insert Analytics Provider Name, e.g., Google Analytics].
- Data Shared: Anonymous data, such as IP addresses, device information, and browsing activity.
- Purpose: To monitor website traffic and improve user experience.
- Privacy Policy: [Insert link].
- Email Marketing Services (if applicable):
- Name: [Insert Email Marketing Provider Name, e.g., Constance Contact].
- Data Shared: Name, email address, and subscription preferences.
- Purpose: To send newsletters, updates, and promotional materials (only with your consent).
- Privacy Policy: [Insert link].
- Cloud-Based Services (if applicable):
- Name: [Insert Cloud Service Provider Name, e.g., AWS, Google Cloud].
- Data Shared: Data stored on our website, including user-submitted information.
- Purpose: To provide secure data storage and backup services.
- Privacy Policy: [Insert link].
Why We Share Your Data
We only share your data with trusted third-party providers to:
- Deliver services and process transactions.
- Analyze and improve website performance.
- Comply with legal obligations or enforce our terms of service.
Your Data Security
We ensure that all third-party providers adhere to strict data protection standards and use your information solely for the purposes outlined above.
How Long We Retain Your Data
We retain personal data collected or processed by our website for varying periods, depending on the type of data and its purpose. Below is a summary of our data retention policy:
Retention Periods:
- Contact Form Submissions:
- Retention Period: 6 months.
- Purpose: To respond to inquiries and provide customer service.
- Analytics Data:
- Retention Period: 12 months.
- Purpose: To analyze website performance and improve user experience.
- Comments:
- Retention Period: Indefinitely.
- Purpose: To maintain a record of user interactions and preserve the website’s discussion history.
- Customer Purchase Records (if applicable):
- Retention Period: 10 years.
- Purpose: To comply with legal and tax obligations and provide customer support for past transactions.
- User Account Data (if applicable):
- Retention Period: As long as the account is active or until the user requests deletion.
- Purpose: To enable continued access to the account and related services.
Data Deletion Requests:
If you wish to have your personal data deleted before the end of its retention period, you may contact us at [insert contact information]. We will review and process your request in accordance with applicable laws.
What Rights You Have Over Your Data
As a user of our website, you have certain rights regarding your personal data. These rights include:
- Right to Access
You have the right to request a copy of the personal data we hold about you.
- Right to Rectification
You can request that we correct any inaccurate or incomplete information we have about you.
- Right to Erasure (Right to Be Forgotten)
You may request that we delete your personal data, subject to any legal or regulatory obligations that require us to retain it.
- Right to Restrict Processing
You can request that we limit the processing of your personal data in certain circumstances, such as when you contest its accuracy or object to its processing.
- Right to Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object
You can object to the processing of your personal data for specific purposes, such as direct marketing or profiling.
- Right to Withdraw Consent
If you have provided consent for the processing of your personal data, you can withdraw it at any time.
- Right to Lodge a Complaint
If you believe your rights have been violated, you have the right to file a complaint with the relevant data protection authority.
How to Exercise Your Rights
To exercise any of the rights listed above, please contact us at [insert contact email or form link]. We will respond to your request within [insert timeframe, e.g., 30 days], as required by applicable laws.
Please note that we may need to verify your identity before processing your request to ensure the security of your data.
Where Your Data Is Sent
We may transfer your data outside the European Union (EU) for the purposes of hosting, processing, and storing data. All such transfers are conducted in compliance with European data protection laws, ensuring that your data is safeguarded to the same standards as if it were processed within the EU.
Data Transfers Outside the EU
- Web Hosting and Cloud Storage
- Our website is hosted on servers located in [insert country or region].
- Cloud storage services we use may store data in [insert countries or regions].
- Third-Party Service Providers
- We use third-party providers for analytics, email communication, payment processing, and other services. These providers may process data in countries outside the EU.
Safeguards for Data Transfers
To ensure your data is protected to European standards, we implement the following safeguards:
- Standard Contractual Clauses (SCCs):
We use contracts containing Standard Contractual Clauses, approved by the European Commission, to ensure that appropriate data protection measures are in place. - Privacy Shield Framework (if applicable):
For transfers to the United States, we work with providers certified under the EU-U.S. Data Privacy Framework or similar agreements. - Binding Corporate Rules (BCRs):
Some of our providers operate under Binding Corporate Rules that meet EU data protection requirements. - Encryption and Security Measures:
All data transfers are encrypted and transmitted using secure protocols to prevent unauthorized access.
Your Rights Regarding Data Transfers
If you have concerns about how your data is transferred or would like to learn more about the safeguards in place, please contact us at [insert contact information].
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, please contact us using the details below:
Unbroken Covenant Cathedral
Website: www.unbrokencovenant.net
Email: support@unbrokencovenant.net
Phone: 800-717-9569
Mailing Address: P.O. Box 323, Cedartown, Ga 30125
If applicable:
Data Protection Officer (DPO):
Name: [Insert DPO name]
Email: [Insert DPO email address]
Phone: [Insert DPO phone number]
We are committed to addressing your privacy-related concerns promptly and effectively.
Additional Information
If our website is used for commercial purposes or involves complex data collection or processing, the following details apply:
How We Protect Your Data
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data Encryption: All data transmitted between your browser and our servers is encrypted using Secure Sockets Layer (SSL) or similar technology.
- Access Controls: Access to your data is restricted to authorized personnel only, based on the principle of least privilege.
- Regular Security Audits: We conduct regular reviews and updates of our security practices to ensure the integrity and confidentiality of your data.
Data Breach Procedures
In the event of a data breach, we will:
- Notify affected users within [insert timeframe, e.g., 72 hours] if their data is compromised.
- Report the breach to relevant regulatory authorities as required by law.
- Take immediate steps to contain and mitigate the breach, including identifying and addressing the root cause.
Third-Party Data Processing
We may engage third-party providers for specific services, such as payment processing, email marketing, or analytics. These providers are carefully vetted to ensure they comply with data protection laws and maintain appropriate safeguards for your data.
Automated Decision-Making and Profiling
If we use automated decision-making processes or profiling, we ensure that:
- Such processes are transparent, and their purpose is clearly explained to users.
- Users have the right to request human intervention or challenge decisions made through automated processes.
Industry-Specific Regulations
If applicable, we comply with industry-specific data protection regulations, such as:
- HIPAA: For handling health-related data.
- PCI-DSS: For processing payment card information.
Updates to This Policy
We reserve the right to update this privacy policy to reflect changes in our practices or any new legal requirements. Users will be notified of significant changes through email notifications, site banners, or other methods.
For further details, please contact us at [insert contact information].
How We Protect Your Data
We are committed to ensuring the security and confidentiality of your personal data. To protect your information, we have implemented the following measures:
Technical Measures
- Data Encryption: All data transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) or similar technology to prevent unauthorized interception.
- Firewalls: Our systems are protected by robust firewalls to block unauthorized access.
- Regular Updates: We routinely update our software and systems to address potential vulnerabilities and maintain the highest security standards.
Security Measures
- Two-Factor Authentication (2FA): Access to sensitive systems and data is secured using two-factor authentication where applicable.
- Access Controls: Only authorized personnel have access to personal data, and access is granted in accordance with the principle of least privilege.
- Monitoring: We actively monitor our systems for suspicious activity and unauthorized access attempts.
Organizational Measures
- Staff Training: All staff members are trained in data protection best practices and are required to adhere to strict confidentiality agreements.
- Privacy Impact Assessments (PIA): We conduct Privacy Impact Assessments when implementing new data processing practices to ensure compliance with data protection laws.
- Incident Response Plan: We have a detailed incident response plan in place to promptly and effectively address potential data breaches.
Third-Party Security
When engaging third-party service providers, we ensure they comply with stringent data protection standards. We only work with providers who implement adequate security measures to protect your data.
Ongoing Review
We regularly review and update our data protection practices to stay current with evolving security standards and emerging threats.
If you have any concerns about the security of your data, please contact us at [insert contact information].
What Data Breach Procedures We Have in Place
We take data breaches very seriously and have implemented robust procedures to address any potential or actual breaches promptly and effectively. These procedures include:
Internal Reporting and Monitoring
- Incident Detection: Our systems are continuously monitored for suspicious activities or potential breaches.
- Internal Reporting: All suspected data breaches are immediately reported to our designated Data Protection Officer (DPO) or security team.
- Incident Documentation: Each incident is thoroughly documented, including the nature of the breach, the affected data, and the steps taken to resolve the issue.
Response Mechanisms
- Containment: Upon identifying a breach, we take immediate steps to contain the incident and prevent further unauthorized access.
- Assessment: We assess the scope and impact of the breach, including identifying the type of data affected and the individuals or systems involved.
- Notification: If the breach poses a significant risk to the rights and freedoms of individuals, we will notify the affected users and, if required, the relevant data protection authorities within the legally mandated timeframe.
User Communication
- Transparency: Affected users will be informed of the breach, its potential impact, and the steps they can take to mitigate the risk.
- Support: We provide resources and assistance to help affected users mitigate any risks associated with the breach.
Prevention and Improvement
- Root Cause Analysis: We conduct a thorough investigation to determine the cause of the breach and implement measures to prevent similar incidents in the future.
- Staff Training: Our team receives regular training on data protection and breach prevention to maintain awareness and preparedness.
- Bug Bounty Program: We may work with ethical hackers or security researchers to identify vulnerabilities and improve our systems.
If you have any concerns about our data breach procedures or wish to report a potential security issue, please contact us at [insert contact information].
What Third Parties We Receive Data From
We may receive user data from third parties to enhance our services, ensure the accuracy of information, and provide a better user experience. These third parties include:
- Advertising Partners
- Purpose: We may collect data, including demographic information, preferences, and interests, to deliver targeted advertisements.
- Examples: Data provided by advertising networks or platforms, such as Google Ads or Facebook Ads.
- Privacy Policies: You can review the privacy policies of these platforms for more information on their data practices:
- Google Privacy Policy
- Meta (Facebook) Privacy Policy
- Analytics Providers
- Purpose: To understand user behavior, improve site performance, and enhance user experience.
- Examples: Data from analytics tools such as Google Analytics or other analytics plugins, including aggregated and anonymized data about site usage.
- Privacy Policies: Refer to the analytics providers’ privacy policies for details:
- Google Analytics Privacy Policy
- Social Media Platforms
- Purpose: If you interact with us through social media, we may receive your publicly shared profile information, such as name, email address, or other data you have authorized the platform to share.
- Examples: Data from platforms like Facebook, Instagram, Twitter, or LinkedIn.
- Privacy Policies: You can manage your data sharing preferences directly on these platforms.
- Payment Processors
- Purpose: To facilitate transactions and ensure accurate billing and payment processing.
- Examples: Data from third-party payment processors such as PayPal or Stripe.
- Privacy Policies: Review the privacy policies of these services for more details:
- PayPal Privacy Policy
- Stripe Privacy Policy
- Other Third-Party Services
- Purpose: Certain plugins or integrations used on our website may provide us with user data to support functionality or enhance user experience.
- Examples: Email marketing services, customer relationship management (CRM) tools, or third-party authentication services (e.g., logging in via Google or Facebook).
We only receive and use data from third parties in compliance with applicable laws and regulations. If you have any concerns about the data we receive from third parties, please contact us at [insert contact information].
What Automated Decision Making and/or Profiling We Do with User Data
We utilize automated processes and profiling to enhance our services, deliver personalized experiences, and support specific functionalities on our website. Below, we explain how these processes work, the decisions they influence, and your rights regarding these activities.
- Advertising and Marketing
- Purpose: We use automated profiling to deliver targeted advertisements based on user preferences, browsing behavior, and demographic information.
- How It Works: Data collected through cookies, analytics, and third-party advertising platforms is used to create user profiles. These profiles help us determine which advertisements or promotions are most relevant to you.
- Impact: Users may see tailored advertisements based on their interests and past interactions with our site or third-party services.
- Service Recommendations
- Purpose: To provide personalized content recommendations, such as suggested products, articles, or services.
- How It Works: Automated systems analyze user behavior, including browsing history and interactions on our site, to generate personalized suggestions.
- Impact: Users receive recommendations tailored to their preferences and usage patterns.
- Fraud Detection
- Purpose: To protect against fraudulent activity and ensure secure transactions.
- How It Works: Automated tools analyze transaction patterns and user behavior to identify potentially suspicious activities. Flagged transactions may be reviewed manually for further investigation.
- Impact: Legitimate users may experience delays if their activity is flagged for manual review.
- Credit or Eligibility Decisions (if applicable)
- Purpose: If our website offers credit or eligibility-based services, automated systems may assess applications based on user-provided data.
- How It Works: Algorithms evaluate factors such as credit history, income, and other relevant data to make approval decisions.
- Impact: Decisions are made without human intervention; users have the right to request a manual review.
User Rights Regarding Automated Decision Making and Profiling
- Transparency: You have the right to know how your data is being used in automated decision-making processes.
- Opt-Out: In some cases, you can opt out of profiling or automated decision-making. Contact us at [insert contact information] for assistance.
- Manual Review: If a decision significantly impacts you, you have the right to request a manual review of the decision.
- Corrections: You can request corrections to inaccurate data used in automated processes.
If you have any concerns or questions about our automated decision-making or profiling practices, please get in touch with us at info@unbrokencovenant.org.
Industry Regulatory Disclosure Requirements
We are committed to complying with all applicable laws and regulations related to data protection and privacy. Depending on the nature of our services and the jurisdictions in which we operate, we may be subject to specific industry regulations and privacy laws. Below are some of the regulatory frameworks that govern our data processing activities:
- General Data Protection Regulation (GDPR)
- Applicability: If you are a resident of the European Union (EU) or European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This regulation provides specific rights to individuals regarding the collection, processing, and storage of their personal data.
- Rights: Under GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data. You can also object to processing and request data portability.
- California Consumer Privacy Act (CCPA)
- Applicability: If you are a resident of California, USA, we comply with the California Consumer Privacy Act (CCPA). This law provides California residents with rights regarding the collection and sale of their personal data.
- Rights: Under CCPA, you have the right to request information about the personal data we collect, request deletion of your personal data, and opt out of the sale of your personal data.
- Health Insurance Portability and Accountability Act (HIPAA) (if applicable)
- Applicability: If our website provides services related to healthcare or health information, we comply with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA regulates the privacy and security of health information.
- Rights: Individuals have the right to access their health information, request corrections, and ensure the security of their personal health data.
- Payment Card Industry Data Security Standard (PCI DSS)
- Applicability: If we process payment card information, we comply with the Payment Card Industry Data Security Standard (PCI DSS), which sets requirements for safeguarding payment card data.
- Rights: PCI DSS ensures that payment information is securely processed and stored, and it provides guidelines for reporting any data breaches involving payment information.
- Other Applicable Regulations
- Local Laws: Depending on your location and the services we provide, we may be subject to additional privacy laws or industry-specific regulations. These could include financial, educational, or telecommunications regulations.
- Compliance: We take all necessary steps to ensure compliance with relevant laws and regulations applicable to our services.
If you have any questions regarding the regulatory requirements we adhere to or if you believe we are subject to a specific law that should be disclosed, please don’t hesitate to contact us at info@unbrokencovenant.org.